Customer Experience LAbs
I had the opportunity to work with Amazon’s customer experience labs. While there, I learned so much about Echo devices, Alexa, and how to strategically approach customers. I had the chance to work with different teams, stakeholders and channel managers.
2018 Echo Device Announcement
My first project in CX Labs was helping design a presentation for the press for the VP of devices, Dave Limp. In a small team, we set out to build a presentation under tight deadlines that would introduce a slew of new echo devices to the world some of them that had been kept under wraps. I helped source imagery, modified existing photography, defined the flow of the presentation and created slides for the presentation. After meeting with Limp, we iterated on the presentation until it was ready to take center stage in the Spheres.
Special Events 2018
Executed the production of assets for the holidays of Black Friday, Cyber Monday, Christmas, and New Years. Worked across the Amazon device family (Echo, Fire TV, Kindle and other partnerships). During the peak rush, I created 2000 assets in a week for both US and CA marketplaces.
General Graphics
When not working towards large events or holidays, I worked on general graphics that covered the Amazon device family. These projects ranged from designing screens and icons for fire tablets, motion graphics, and other smaller requests.
